Being firm and serious when you need to be is important, but if overused, it can lose its authority and make you unapproachable. Real laughter is a form of connection. I think that leaders who laugh and have fun create better cultures. They create a connection that's based on authenticity and truth - and that is one of the most potent forms of engagement.
What you'll learn from this episode:
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© 2021 Kris Plachy